customer service

3 de June de 2016

Consumer Service Strategy In Social Media Benefits

In social media, beside posting interesting and relevant content for followers, brands should have good customer service tools. A good customer service in social media could empower you […]
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2 de June de 2016

Mobile Habits Transform Dining

Mobile devices impact the dining journey Restaurants in order to stay relevant have implementing technology and giving more control, choice and convenience to customers, transforming the […]
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27 de October de 2015

Building A Successful Social Media Customer Service Team

More and more people are turning to social media to voice their concerns and questions, to interact with the brands they use on a regular basis. […]
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2 de September de 2015

6 customer service trends that can help your business

A lot has changed in the business world since 2007, but perhaps what’s changed the most is how rapidly customer service expectations have risen. As customers […]
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4 de June de 2015

It is possible to bounce back from a bad customer experience

How your customers interact with and experience your brand should not be ignored. Companies that promote the customer experience report higher customer referral rates and customer […]
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