social media customer service

3 de June de 2016

Consumer Service Strategy In Social Media Benefits

In social media, beside posting interesting and relevant content for followers, brands should have good customer service tools. A good customer service in social media could empower you […]
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27 de October de 2015

Building A Successful Social Media Customer Service Team

More and more people are turning to social media to voice their concerns and questions, to interact with the brands they use on a regular basis. […]
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